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श्री छत्रपती शिवाजी महाराज करिअर अकॅडमी, पुणे
महाराष्ट्र राज्य तसेच राष्ट्रीय स्तरावरील स्पर्धा परीक्षा प्रशिक्षण संस्था | RatanSardar.in Digital Media | Editor & Independent Journalist – Prof. Ratan Sardar
Correction Policy | RatanSardar.in – Shree Chhatrapati Shivaji Maharaj Career Academy, Pune
🏠 Home › Correction Policy
🔄 Official Policy Document

Correction Policy

RatanSardar.in is committed to accuracy, transparency and accountability. This Correction Policy explains how we identify, acknowledge, correct and document errors in published content — in full compliance with Indian law, Maharashtra regulations and global editorial standards.

🌐 Platform: RatanSardar.in 👤 Editor: Prof. Ratan Gautam Sardar 📍 Jurisdiction: Pune, Maharashtra, India 🗓️ Last Updated: March 2026
IT Rules 2021 — Rule 12 Press Council of India — Norm 3 IT Act 2000 Consumer Protection Act 2019 IPC Section 499 IFCN Code of Principles

📑 Table of Contents

1. Our Commitment 2. Types of Corrections 3. Correction Process 4. Response Timelines 5. Transparency Standards 6. Content Categories 7. Retraction Policy 8. Right of Reply 9. AI Content Errors 10. How to Submit 11. Grievance Officer 12. Legal Framework
Last reviewed and updated: March 2026. Reviewed every 6 months. ✅ Current Version
24h
Acknowledgement
of every complaint
48h
Minor Corrections
small factual errors
7 days
Major Corrections
significant errors
15 days
Grievance Resolution
IT Rules 2021 mandate
🎯
1. Our Commitment to Accuracy & Accountability
Press Council of India — Norm 3IFCN Principle 5IT Rules 2021

RatanSardar.in is committed to publishing accurate, verified and responsible content. We recognise that errors can occur despite our best efforts. When they do, we take full accountability and correct them openly, promptly and transparently.

Our correction policy is based on five core principles:

  • Accountability — We acknowledge our mistakes without excuse or delay.
  • Transparency — All corrections are publicly visible, clearly dated and explained.
  • No Silent Edits — We never change published content without a visible correction notice. Readers deserve to know what changed and why.
  • Proportionality — The correction response is proportionate to the severity of the error — minor edits for small errors, full retractions for fundamentally flawed content.
  • Reader First — Correction requests from readers are taken seriously and responded to within defined timelines.
Legal Basis: This policy complies with IT Rules 2021 Rule 12 (grievance redressal for digital media publishers), Press Council of India Norm 3 (corrections and right of reply), and IPC Section 499 (defamation). A transparent correction policy is our legal protection against defamation claims — it demonstrates good faith and diligence.
🏷️
2. Types of Corrections
Press Council of IndiaIFCN Standards

We classify corrections into the following categories based on severity:

✏️ Minor Correction

Spelling errors, grammatical mistakes, incorrect formatting, wrong link, minor date error. Fixed within 48 hours. Small note added.

⚠️ Major Correction

Incorrect facts, wrong statistics, misquoted person, factual inaccuracy affecting understanding. Fixed within 7 days. Prominent correction notice added.

🚫 Retraction

Article is fundamentally flawed, cannot be corrected, or contains serious false information. Article replaced with retraction notice.

💬 Clarification

Content is not factually wrong but requires additional context to prevent misunderstanding. Clarification note added without changing original.

🔄 Update

Information was correct when published but has since changed (e.g., exam date rescheduled, policy revised). Update note added with new information.

✍️ Right of Reply

A named individual or organisation disputes the content. Their response is published alongside the original article where appropriate.

🔬
3. Step-by-Step Correction Process
IT Rules 2021 — Rule 12Press Council Norm 3
1

Error Identified

An error is identified — either by our editorial team during routine review, by a reader who submits a correction request, or by an affected party who disputes content.

Trigger: Any time
2

Acknowledgement Sent

If submitted by a reader or third party, an acknowledgement is sent to the complainant within 24 hours confirming receipt of the correction request.

Within: 24 hours
3

Editorial Review

The Editor, Prof. Ratan Gautam Sardar, reviews the alleged error against original sources — official government websites, PIB, Maharashtra.gov.in, court records or other primary sources.

Within: 24–48 hours
4

Error Confirmed or Rejected

If the error is confirmed, the correction process proceeds. If the alleged error is not confirmed after review, the complainant is informed with an explanation of why the content is considered accurate.

Within: 48 hours
5

Correction Implemented

The appropriate correction type (minor, major, clarification, update or retraction) is implemented. A visible correction notice is added to the article stating exactly what was changed, when and why.

Minor: 48h · Major: 7 days
6

Complainant Notified

The person who submitted the correction request is notified that the correction has been published, with a link to the corrected content.

Within: 24 hours of correction
7

Correction Logged

All corrections are logged internally with date, nature of error, action taken and outcome. This log is maintained for a minimum of 3 years as a legal record.

Retained: 3 years minimum
⏱️
4. Response & Resolution Timelines
IT Rules 2021 — Rule 11 & 12Consumer Protection Act 2019

We are bound by specific timelines under IT Rules 2021 and our own editorial standards:

ActionTimelineLegal Basis
Acknowledgement of complaintWithin 24 hoursIT Rules 2021 — Rule 11
Minor correction (spelling, link, date)Within 48 hoursEditorial Standard
Major correction (factual error)Within 7 working daysPress Council Norm 3
Retraction decisionWithin 10 working daysEditorial Standard
Right of Reply publicationWithin 7 working days of requestPress Council Norm 13
Full grievance resolutionWithin 15 working daysIT Rules 2021 — Rule 11
Exam / Admit Card / Result errorsWithin 24 hours (Priority)Consumer Protection Act 2019
Legal / Defamation related correctionsWithin 48 hours (Priority)IPC Section 499
Priority Corrections: Errors related to government job notifications, exam dates, admit card links, results and government scheme eligibility are treated as Priority 1 and corrected within 24 hours — because students and citizens may take immediate action based on this information.
🔍
5. Correction Transparency Standards
IFCN Principle 5Press Council Norm 3IT Rules 2021

Every correction on RatanSardar.in follows these transparency standards:

  • Visible Correction Notice — A clearly labelled correction box is placed at the top or bottom of the corrected article. It states: what was incorrect, what the correct information is and the date of correction.
  • No Silent Edits — Content is never changed without a correction notice. Even minor spelling corrections are noted if they were reported by a reader.
  • Original Content Preserved — Where possible, the original incorrect text is shown with a strikethrough alongside the corrected text, so readers can see exactly what changed.
  • Date & Version Stamping — All corrections include the original publication date and the correction date. Articles with multiple corrections show a full correction history.
  • No Backdating — We never backdate corrections or make it appear that an article was published after the error was identified. The original publication date is always preserved.
  • Search Engine Notice — For major corrections or retractions, we may submit updated content to Google Search Console to ensure the corrected version is indexed.
Correction Notice Format:
🔄 Correction Notice — [Date]: This article has been corrected. The original text stated “[incorrect information].” This has been updated to “[correct information].” We apologise for the error.
📂
6. Correction Standards by Content Category
Consumer Protection Act 2019IT Act 2000SEBI ActBar Council Act

Different types of content on our platform carry different legal risks and therefore different correction priority levels:

🏛️ Govt Job Updates / Admit Cards / Results

Highest priority. Incorrect dates, links, eligibility criteria or result information can directly harm students. All corrections within 24 hours. Students are advised to always verify with official government websites.

Priority 1 — 24 Hours

🏠 Govt Schemes Information

High priority. Incorrect scheme eligibility, application dates or benefit amounts can cause citizens to miss opportunities. Corrections within 48 hours. Always verify with official government portals.

Priority 2 — 48 Hours

⚖️ Citizen Rights & Legal Awareness

High priority. Incorrect legal information can cause serious harm. We are not lawyers — our content is for general awareness only. Legal errors corrected within 48 hours. Readers must consult a licensed advocate for specific legal matters.

Priority 2 — 48 Hours

📈 Economic Literacy & Financial Content

High priority. Incorrect financial data, investment information or scheme details corrected within 48 hours. We are not SEBI-registered advisors — all financial information is for educational purposes only.

Priority 2 — 48 Hours

📰 Current Affairs & General Knowledge

Standard priority. Factual errors in news, GK content or current affairs corrected within 7 working days. Fast-moving news may require quicker updates.

Priority 3 — 7 Days

📖 Study Material & Educational Content

Standard priority. Errors in study notes, syllabus information or exam patterns corrected within 7 working days.

Priority 3 — 7 Days

✍️ Opinion & Analysis Articles

Standard priority. Opinion pieces are not subject to correction for viewpoints — only for factual errors contained within them. Factual errors corrected within 7 days. Opinions clearly labelled.

Priority 4 — 7 Days
🚫
7. Retraction Policy
IPC Section 499 — DefamationIT Act 2000 — S.69APress Council Norm 3

An article may be retracted (fully removed or replaced) in the following circumstances:

  • The article contains multiple serious factual errors that cannot be corrected without rewriting the entire piece.
  • The article was published based on fraudulent, fabricated or deliberately misleading source information.
  • The article is found to violate Indian law — including defamation (IPC 499), privacy violation, communal incitement (IPC 153A) or POCSO Act provisions.
  • A court order directs removal of the content.
  • The article was published as a result of a significant editorial process failure.
Retraction Notice: When an article is retracted, it is not simply deleted. A retraction notice is published in its place explaining: the original article title, the reason for retraction, the date of retraction and a statement of apology where appropriate. The URL is preserved to maintain accountability. The original article is retained internally as a record.

What we do NOT retract:

  • We do not retract articles simply because a subject of the article disagrees with our reporting.
  • We do not retract factually accurate articles because they are unflattering to individuals, institutions or organisations.
  • We do not delete or retract content under pressure without a legitimate factual or legal basis.
✍️
8. Right of Reply
Press Council of India — Norm 13IPC Section 499Constitution Art. 19(1)(a)

Under Press Council of India Norm 13, individuals and organisations have the right to reply to content that affects their reputation or interests.

  • Who Can Request — Any individual, institution, government body or organisation named or significantly referred to in an article published on RatanSardar.in.
  • How to Request — Email a written reply to info@ratansardar.in with the subject line “Right of Reply — [Article Title].”
  • Response Time — We will acknowledge the right of reply request within 24 hours and publish the reply within 7 working days if it meets our standards.
  • Publication Standards — The reply must be factual, not defamatory of third parties, and proportionate in length to the original article. We reserve the right to edit for length and clarity while preserving the core message.
  • Labelling — Published right of reply responses are clearly labelled as such — they do not represent the editorial view of RatanSardar.in.
🤖
9. AI-Assisted Content — Error Responsibility
IT Rules 2021 — Rule 3IPC Section 505

Where AI tools have assisted in the creation of content, the same correction standards apply. “AI wrote it” is not a defence under Indian law — the publisher bears full responsibility for all published content.

  • Equal Standards — AI-assisted articles are subject to the same correction policy as human-written articles. There is no reduced standard for AI content.
  • AI Hallucination Errors — If an AI tool generates a false fact, incorrect legal citation or fabricated statistic that was published despite our review process, we correct it immediately upon identification and acknowledge the source of the error.
  • Full Publisher Liability — Under IT Rules 2021 and IPC Section 505, the publisher (Prof. Ratan Gautam Sardar) is legally responsible for all content regardless of how it was created.
  • Process Improvement — Recurring AI-related errors trigger a review of our AI content review process to prevent similar errors in future.
📨
10. How to Submit a Correction Request
IT Rules 2021 — Rule 11

We welcome correction requests from readers, affected individuals and organisations. To help us process your request quickly, please include the following:

  • Article URL — The full web address of the article containing the alleged error.
  • Error Description — Clearly describe what information you believe is incorrect.
  • Correct Information — Provide what you believe the correct information to be.
  • Supporting Evidence — Attach or link to official sources (government website, court order, official document) that support your correction.
  • Your Contact Details — Name and email address so we can notify you of the outcome.
Submit to:
📧 Email: info@ratansardar.in
Subject line: “Correction Request — [Article Title or URL]”
💬 WhatsApp: 9096171197
📝 Contact Form: ratansardar.in/contact-us/
📬
11. Grievance Officer — IT Rules 2021
IT Rules 2021 — Rule 11 (Mandatory)

As required under Rule 11 of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, RatanSardar.in has appointed a Grievance Officer:

Grievance Officer: Prof. Ratan Gautam Sardar
Role: Founder, Editor & Publisher — RatanSardar.in
Organisation: Shree Chhatrapati Shivaji Maharaj Career Academy, Pune
Email: info@ratansardar.in
Phone / WhatsApp: +91 9096171197
Address: Pune, Maharashtra, India
Acknowledgement: Within 24 hours of receipt
Resolution: Within 15 working days (as mandated by IT Rules 2021)

Escalation: If you are not satisfied with our response to a correction or grievance, you may escalate to:

  • Press Council of India — For journalism-related complaints: presscouncil.nic.in
  • Ministry of Information & Broadcasting — For digital media complaints under IT Rules 2021
  • Consumer Forum — For service-related complaints under Consumer Protection Act 2019
  • Court of Law — Courts of Pune, Maharashtra, India have exclusive jurisdiction over disputes arising from content on this platform
🏛️
12. Legal Framework & Governing Laws
Indian LawMaharashtra LawInternational Standards

This Correction Policy is governed by and compliant with the following legal framework:

Law / StandardRelevance to CorrectionsJurisdiction
IT Rules 2021 — Rule 11Grievance Officer mandatory, 15-day resolutionIndia
IT Rules 2021 — Rule 12Digital media publisher correction obligationsIndia
IT Act 2000 — Section 79Intermediary safe harbour — requires acting on complaintsIndia
Press Council of India Act 1978 — Norm 3Corrections and right of reply standardsIndia
Press Council of India — Norm 13Right of reply for affected personsIndia
IPC Section 499, 500Defamation — corrections reduce liabilityIndia
IPC Section 505False information causing public harmIndia
Consumer Protection Act 2019Misleading information — priority correctionsIndia
Constitution — Article 19(1)(a)Freedom of press balanced with right to correctionIndia
Maharashtra Press ActState-level corrections standardsMaharashtra
IFCN Code of Principles — Principle 5Open & honest corrections standardInternational
UNESCO Journalism EthicsGlobal correction and accountability standardsInternational
Jurisdiction: All disputes arising from content on RatanSardar.in are subject to the exclusive jurisdiction of the Courts of Pune, Maharashtra, India.

📨 Submit a Correction Request

Found an error? Contact us directly — we will acknowledge within 24 hours.

📧 info@ratansardar.in 💬 WhatsApp 9096171197 📝 Contact Form

🔗 Related Policies

📋 Editorial Policy ✅ Fact Check Policy 🔒 Privacy Policy 📄 Terms & Conditions ©️ Copyright & DMCA ⚠️ Disclaimer

© 2026 Shree Chhatrapati Shivaji Maharaj Career Academy, Pune. All Rights Reserved. | Editor: Prof. Ratan Gautam Sardar | Editorial Policy | Fact Check Policy | Disclaimer

This Correction Policy complies with IT Rules 2021 · Press Council of India Act 1978 · IT Act 2000 · IPC Sections 499, 505 · Consumer Protection Act 2019 · IFCN Code of Principles

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